Delivery and Sample - How to order

How do you order a sample?

We recommend you always order a sample.  Real life colours always look different from colours on a computer screen.  The samples help you choose colours.  It helps to have a physical sample before you order. You can order it in our web store (Our Products / Other Products / Samples). If you have some special requirements (for example painted panels or different shape or size) and you wish to receive samples from them, please contact us.


How do we package them?

We always take care of our parcels. We use extra packaging inside and outside as well. For international orders we always use wood packaging outside the cardboard box and all of our parcels are insured. When you receive your order, please always check it carefully and immediately. If you see any damage, please inform us and we will investigate it by the carrier. In this case we are sending you new wall panels and you have to send back the damaged one.


Where and how can you order?

Before you start to use our website identify the country where the order will be delivered to. Please choose your location on the top of the screen. Check whether it is in Inner or Outer Europe on the list next to the drop-down menu. After you chose your country, you can see the prices in your currency with our quantity discounts as well. All of our prices are inclusive of free delivery.